Fraud Prevention - Debit Card

Debit Card

Due to the massive amounts of media coverage on the subject, most of us are aware of the enormity of the signature-based debit card fraud being perpetrated by criminals around the world. There is no doubt it is a huge problem but not one without a solution.

Currently, Prosperity Bank employs a multi-faceted approach to debit card fraud prevention and two of these facets are fraud monitoring and the use of Personal Identification Number (PIN) based transactions. At this time, PIN based transactions are one of the most effective means to combat debit card fraud. Please rest assured that we want to provide you with the most friendly and efficient level of service possible while also keeping you safe from criminals who attempt to exploit our debit card system and the financial identity of our customers.

If you ever have any questions or concerns, don’t hesitate to contact us at (800) 531-1401.

card skimming

Card skimming is the theft of credit and debit card data and PIN numbers when the user is at an automated teller machine (ATM) or point of sale ( POS ). Skimmers will gather data from multiple cards and sometimes even install a camera or a fake keyboard pad to gather your PIN as well.

There are two simple steps you can take to help defend against this type of fraud.

1. If it doesn’t look or feel right, then don’t ignore your intuition…take a few extra steps to investigate. You can inspect the keypads and other hardware to ensure authenticity. Since card skimmers and fake keyboards are installed on top of existing hardware, they move easily and often wiggle when pushed on.
2. Cover the keypad with your hand when putting in your PIN. This will keep any possible camera from capturing your private information.