ALERT: Please be aware of fraudulent text messages. We advise you never to enter your credentials or click on links from unknown sources. Prosperity Bank will never ask for your personal information in a text message. Learn more or call Customer Service at 1-800-531-1401 with questions.

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Fraud Prevention - Smartphones

Smartphones

Hackers are increasingly targeting their victims through smartphones. They send texts that attempt to trick you into doing something against your own best interests. One example is fraud warning scams where attackers send a text from an unknown number claiming to be from a bank and ask the recipient to verify whether they just made a transfer using a payment app. When the victim replies, the attacker says that someone from the bank will contact the victim shortly. The attacker hopes that the victim will be tricked into sharing personal information. This is one example, but scammers are consistently developing new, inventive approaches to obtain information.

As a reminder, when you get a text, remember to THINK BEFORE YOU TAP; because more and more, texts are being used for identity theft, bank account take-overs and to pressure you into giving out personal or company confidential information.

Use official Mobile Apps

Prosperity Bank offers two mobile applications. Enrollment is a one-time process that helps ensure your security. The enrollment process for SMS text banking requires you to log in to online banking, select the Mobile Management link under the User Services tab, and follow the instructions to retrieve an activation code. Our official Mobile Banking App and Card Control App are only found on Google Play and Apple’s App Store.

 
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