ALERT: Please be aware of fraudulent text messages. We advise you never to enter your credentials or click on links from unknown sources. Prosperity Bank will never ask for your personal information in a text message. Learn more or call Customer Service at 1-800-531-1401 with questions.

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FAQs: Lost or stolen ATM and debit cards

At Prosperity Bank, we’re here to help provide peace of mind.

Who do I contact if I can’t find my card?
Report a lost or stolen Prosperity Bank ATM or Debit Card immediately by calling our Customer Service Center at 1-800-531-1401. Representatives are available Monday-Friday, 7 AM to 7 PM, and Saturday, 9 AM to 5 PM.

You may also contact our Lost/Stolen Card Hotline at 1-800-531-1401, where representatives are available 24/7.

For quick access in the future, add this number/these numbers to your phone's contact list.

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