Due to the winter storm, some locations will have a delayed opening on Tuesday, January 21. If you are experiencing winter storm weather in your area, please visit https://locations.prosperitybankusa.com for updates on your preferred banking center hours. You can chat live on our website or call us for assistance at (800) 531-1401.

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FAQs: Lost or stolen ATM and debit cards

At Prosperity Bank, we’re here to help provide peace of mind.

Who do I contact if I can’t find my card?
Report a lost or stolen Prosperity Bank ATM or Debit Card immediately by calling our Customer Service Center at 1-800-531-1401. Representatives are available Monday-Friday, 7 AM to 7 PM, and Saturday, 9 AM to 5 PM.

You may also contact our Lost/Stolen Card Hotline at 1-800-531-1401, where representatives are available 24/7.

For quick access in the future, add this number/these numbers to your phone's contact list.

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