Important Information
As we transition Lone Star customers to Propsierty Bank, below you will find helpful information related to your accounts including important cutoff and conversion dates, banking center relocations, and more.
| Important Information |
| Checking & Savings Accounts |
Statements: A final statement from Lone Star State Bank will be provided as of Friday, October 25, 2024, showing all posted transactions since your previous statement. Your first Prosperity Bank statement will be in a new format and will include posted transactions after your final Lone Star State Bank statement on Friday, October 25, 2024, through your normal statement period. This and future statements will include any interest and applicable service fees and will be as of a date like what you are now accustomed to.
Account Numbers: Unless notified, your current account number will remain the same. If your account number changes, you will be notified by letter. Please keep in mind that the bank’s routing/transit number will change to 113122655 on Monday, October 28, 2024.
Electronic Funds: Transfers (including direct deposit) will continue to be processed without interruption. Please use the new routing/transit number when setting up any new Electronic Funds Transfers after Monday, October 28, 2024.
Checks: You may continue to use your current Lone Star State Bank Checks after Monday, October 28, 2024.
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| Telephone Banking Service Fastline |
Prosperity Bank provides access to deposit accounts through Fastline. Prosperity’s 24-hour audio response system will be available Monday, October 28, 2024. This free service will allow you to obtain account information, transfer funds between your deposit accounts, determine if a particular check has cleared your account, and verify the date and amount of your deposits. The Fastline Telephone number is (800) 687-7272.
If you are currently using Lone Star State Bank's Telephone Banking VRU, your account access PIN will consist of your birth month (two digits) and the last two digits of your Tax ID Number, creating a four-digit Fastline PIN. For instance, if you were born in January and the last two digits of your Tax ID are 23, your resulting Fastline PIN would be 0123. For security purposes, please change your PIN upon first use of the Fastline system, but not later than November 30 to remain an active Fastline user. Those who are not using Lone Star State Bank's Telephone Banking VRU can establish a Fastline PIN after October 28 by contacting us at (800) 531-1401 or by visiting a local banking center.
If you would like to explore other account options or have questions regarding your banking relationship, please stop by your local banking center or call (800) 531-1401. A friendly, knowledgeable associate will be happy to help you. If you have any other accounts with Lone Star State Bank, you will receive a separate notice regarding each account.
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